Salt Creek Hemp ships USPS ground unless otherwise requested. Additional fees for express shipping apply. Although many orders may ship out same day, please allow 2-3 days for processing and 4-7 days for shipping.
In the unlikely event that a package is lost in transit, Salt Creek Hemp will not be held responsible if the package is reported ‘delivered’ through the tracking system.
If a package is sent to the wrong address, and the incorrect address was provided online by a customer, then the customer is responsible for the cost of re-shipping the item. We will re-ship the order once the original package has been returned to us.
If a package is deemed defective or damaged, Salt Creek Hemp must be notified within three days of delivery. If we are not made aware of damage within three days, will will understand that the package was delivered in good condition.
If you have any additional shipping questions, please contact us.